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Returns & Warranty

Returns Policy

  • Offers an easy 30-day return period. 
  • RMA number is required for all returns and must be in the same condition as when they were originally shipped to you. The screen must be returned to us within 7 business days of the release of the RMA. All returned screens must have all original labels, no marks of use, no tampering or dents. and includes all components, original boxes and packaging materials, and other accessories provided by the manufacturer, customer must pay the return freight, Return packages by C.O.D will not be accepted.
  • We reserve the right to charge a fifteen percent (15%) restocking fee for defect-free returns.(Please understand,that your returned product, we cannot re-sell it as a new product!)
  • Please make sure the returned product is the one you purchased with us. We are not responsible if the returned product is not ours.

Warranty Policy

  • We guarantee replacement of defective LCD screens or refund !!
  • All LCD screens purchased with us are covered by  1 year warranty. All potential manufacturer's defects such as lines, color or back-light fading are covered. Physical damage such as liquid spills, cracks, scratches, dents or impressions and other damage that occurred as a result of a physical blow or a drop is not covered by the warranty.
  • Damaged or broken items in transit are not covered by our warranty, but every screen we send is covered by shipping damage insurance. Shipping damage must be claimed within 10 days of receipt, damage claims made after the 10th day will not be accepted.

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